Protecting your privacy

Security and compliance

At Asian Network Pacific Home Care & Hospice, we are committed to ethical conduct, integrity in our work, and compliance with all regulatory requirements. We work hard to protect your privacy, prevent fraud, and use health care resources wisely.

 

We provide training and resources to help our employees and physicians keep your information private and help prevent fraud and identity theft. We actively monitor our systems and operations to detect signs of misconduct and are committed to taking corrective action as needed.

 

We encourage members, vendors, and others to let us know if they are aware of any situation at Asian Network that may be unlawful.

 

Protecting your privacy and security

Asian Network Pacific Home Care & Hospice is dedicated to ensuring the privacy and confidentiality of your health information. We have policies, procedures, and systems in place to keep your electronic, written, and oral health information secure. Medical records and patient information are stored in areas with limited access. In addition, medical, claims, and other sensitive information in data systems are protected by network security safeguards such as firewalls, anti-virus software, and passwords. Staff members keep your information confidential when speaking with colleagues or with you over the phone. Staff members who have access to such information are trained and monitored for compliance within confidentiality and security guidelines. As part of the Health Insurance Portability and Accountability Act (HIPAA), Asian Network Pacific Home Care & Hospice provides a notice about your privacy rights and Asian Network Pacific Home Care and Hospice’s privacy practices.